Liberty Converse Training
Browse a list of our available courses and then, simply, fill-in the form to request a booking.
Due to current restrictions in place due to COVID-19, we cannot offer face to face classroom based training. All training programs are still available however via eLearning or remote delivery. If you would like further information, complete the form below. We will then contact you to discuss your requirements in greater detail.
Why?
Power your inner innovation
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Contact Centre Administration Courses (3) | ||||
Name | Duration | On-site | Remote | Overview |
Liberty Converse Supervisor with Telephony | 0.5 Day | Yes | Yes | Download |
Liberty Converse Supervisor With Email | 0.5 Day | Yes | Yes | Download |
Liberty Converse Supervisor with Messages (Also E-learning) | 0.5 Day | Yes | Yes | Download |
Switchboard User Courses (2) | ||||
Name | Duration | On-site | Remote | Overview |
Liberty Converse Switchboard Operator | 0.5 Day | Yes | No | Download |
Liberty Converse Switchboard Management | 0.5 Day | Yes | No | N/A |
Dialogue Builder Courses (1) | ||||
Name | Duration | On-site | Remote | Overview |
Liberty Dialogue Builder Essentials | 0.5 Day | Yes | Yes | Download |
ContactPortal (1) | ||||
Name | Duration | On-site | Remote | Overview |
Liberty ContactPortal Administration | 0.5 Day | Yes | Yes | Download |
Messenger+ (1) | ||||
Name | Duration | On-site | Remote | Overview |
Liberty Messenger+ Management | 0.5 Day | Yes | Yes | Download |
CallBack Courses (2) | ||||
Name | Duration | On-site | Remote | Overview |
Liberty Converse CallBack Administration | 0.5 Day | Yes | Yes | Download |
Liberty Converse CallMeBack Administration | 0.5 Day | Yes | Yes | Download |
Notify (3) | ||||
Name | Duration | On-site | Remote | Overview |
Confirmer Administration | 1 Day | Yes | Yes | N/A |
AMC Application Administration | 1 Day | Yes | Yes | N/A |
Outbound Survey Administration | 1 Day | Yes | Yes | N/A |
Result (1) | ||||
Name | Duration | On-site | Remote | Overview |
Result User and System Administration | 0.5 Day | No | Yes | N/A |
Bespoke Training (1) | ||||
Name | Duration | On-site | Remote | Overview |
Bespoke Training Request | N/A | N/A | N/A | N/A |