Liberty Converse Training

Browse a list of our available courses and then, simply, fill-in the form to request a booking.


Due to current restrictions in place due to COVID-19, we cannot offer face to face classroom based training. All training programs are still available however via eLearning or remote delivery. If you would like further information, complete the form below. We will then contact you to discuss your requirements in greater detail.


Why?

We offer a number of course modules for on-site and remote training to help you get the most out of your Liberty Converse Solution. Below is a list of training modules, along with the standard course duration, whether they can be delivered on-site or remotely, and the course profile. The profile describes the course module objectives and outcomes, target audience and any pre-requisites.

Power your inner innovation

We’re determined to out-innovate our competition, whether that means investing in R&D or even acquiring whole businesses. If you’ve got the talent, we have the technology and resources to help you create something you can be proud of.

Book today

If you would like further information, or to book training, please select the course modules you are interested in and complete the form. We will then contact you to discuss your requirements in greater detail.
Contact Centre Administration Courses (3)
Name Duration On-site Remote Overview
Liberty Converse Supervisor with Telephony 0.5 Day Yes Yes Download
Liberty Converse Supervisor With Email 0.5 Day Yes Yes Download
Liberty Converse Supervisor with Messages (Also E-learning) 0.5 Day Yes Yes Download
Switchboard User Courses (2)
Name Duration On-site Remote Overview
Liberty Converse Switchboard Operator 0.5 Day Yes No Download
Liberty Converse Switchboard Management 0.5 Day Yes No N/A
Dialogue Builder Courses (1)
Name Duration On-site Remote Overview
Liberty Dialogue Builder Essentials 0.5 Day Yes Yes Download
ContactPortal (1)
Name Duration On-site Remote Overview
Liberty ContactPortal Administration 0.5 Day Yes Yes Download
Messenger+ (1)
Name Duration On-site Remote Overview
Liberty Messenger+ Management 0.5 Day Yes Yes Download
CallBack Courses (2)
Name Duration On-site Remote Overview
Liberty Converse CallBack Administration 0.5 Day Yes Yes Download
Liberty Converse CallMeBack Administration 0.5 Day Yes Yes Download
Notify (3)
Name Duration On-site Remote Overview
Confirmer Administration 1 Day Yes Yes N/A
AMC Application Administration 1 Day Yes Yes N/A
Outbound Survey Administration 1 Day Yes Yes N/A
Result (1)
Name Duration On-site Remote Overview
Result User and System Administration 0.5 Day No Yes N/A
Bespoke Training (1)
Name Duration On-site Remote Overview
Bespoke Training Request N/A N/A N/A N/A
Form not displaying? Please check JavaScript is enabled, an Adblocker is not installed/active, or you may have to refresh the page.