Audit for Calls Only
A typical scorecard for evaluating calls in a customer services environment. This scorecard provides a good starting point for evaluating calls in a typical customer services environment.
Type
Scorecard
Solution
Liberty Converse 5.0+
Release Date
3rd July 2019
Developer
Netcall
Rating
Description
A typical scorecard for evaluating calls in a customer services environment. This scorecard provides a good starting point for evaluating calls in a typical customer services environment.