Calls and Emails

Basic softboard with Call and email stats for today

Type
Softboard

Solution
Liberty Converse 5.0+

Release Date
4th September 2019

Developer
Netcall

Rating





Description


Contact Centre softboard displaying:

  • Calls currently waiting
  • Average waiting time of current calls.
  • Agent status displays
  • Call SLA1 and SLA2 Percentages
  • Total Calls Today.
  • Emails completed count
  • Emails outstanding count


Screenshots



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