CH Modules are designed to help accelerate a council’s implementation of a particular service delivery. The CH Modules are designed to work as part of the Netcall CH Framework and therefore both CH Central and CH Host are prerequisites.
The CH Framework has been created in a way that allows you to download and deploy these accelerators yourself. Alternatively, this can be done in partnership with Netcall, and we offer a dedicated CH Training course to help you learn to deploy, create and share your own CH add-ons.
The CH Free School Meal Module provides a way for parents with children to apply for both Free School Meals and to apply for Clothing grants.
The Application form includes question around the benefits that the applicant is in receipt of to support the claim on the application form. The form also supports the ability to provide information on all children within the family that an application is being made on behalf of.
The workflow supports the request for additional information, along with the option to chase if information is delaying it being submitted. Automated emails form part of the workflow, so everyone from the person applying for assistance to the staff tasked with undertaking the work can be kept up to date with progress.
The module can be expanded to include additional questions and additional process steps to suit a particular council’s requirement. Although the module doesn’t include any integrations, using the Liberty Create integrations features the accelerator can easily be expanded to include integration to a back office or external contractor's solution if required.