The Emergency Alerts accelerator provides a mass communication employee crisis response capability.
The COVID-19 Emergency Alerts accelerator is designed to provide a simple way to send targeted SMS alert messages in an emergency situation. As with all accelerators, it provides you with a functional building block for you to extend to suit your own requirements.
Most of the basic requirements have been included:
Best in class SMS transmission capabilities and functionality
Address Books (with user definable fields)
Upload numbers via CSV
SMS scheduling for future delivery
Custom fields may be attached to all contacts within Address Books
Transmission filters to locate contacts with custom filed data
Automatic SMS expiry
Restriction on delivery times
SMS Templates to pre-define messages
Mail-Merge