Housing Complaints Process

The housing complaints process covers the key steps showing how tenants can report an issue, how it is assessed and then a repair is scheduled.

Type
Process
Solution
Liberty Spark 1.1
Release Date
21st October 2024
Developer
Netcall
Rating

Description

The housing complaints process covers the key steps showing how tenants can report an issue, how it is assessed and then a repair is scheduled.

The process also includes guidance on statutory response times and repair categorisation.

Screenshots

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