TH Modules are designed to help accelerate a Social Housing Organisation's implementation of a particular service delivery. The TH Modules are designed to work as part of the Netcall TH Framework and therefore both TH Central and TH Host are prerequisites.
The TH Framework has been created in a way that allows you to download and deploy these accelerators yourself. Alternatively, this can be done in partnership with Netcall, and we offer a dedicated TH Training course to help you learn to deploy, create and share your own TH add-ons.
The TH Anti-social Behaviour Module provides a member of the public with the ability to log a range of anti-social behaviours with the Housing Association. This includes the ability to provide additional information about the behaviour and to also provide information about the person raising the report.
The workflow supports the request for additional information, including automated emails forming part of the workflow everyone from the person reporting the issue to the staff tasked with undertaking the work can be kept up to date with progress.