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A typical Contact Centre dashboard for Supervisors where the group is setup for all interactions types. This dashboard layout is designed for Supervisors who have agents handling interactions for all available types including Calls, Emails, Live Chat and the new Messaging channels via Liberty Connect.
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Description
A typical Contact Centre dashboard for Supervisors where the group is setup for all interactions types. This dashboard layout is designed for Supervisors who have agents handling interactions for all available types including Calls, Emails, Live Chat and the new Messaging channels via Liberty Connect.