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A typical Contact Centre dashboard for Supervisors where the group is setup for all interactions types. This dashboard layout is designed for Supervisors who have agents handling interactions for all available types including Calls, Emails, Live Chat and the new Messaging channels via Liberty Connect.
Type
Dashboard
Solution
Liberty Converse 5.0+
Release Date
2nd July 2019
Developer
Netcall
Rating
Description
A typical Contact Centre dashboard for Supervisors where the group is setup for all interactions types. This dashboard layout is designed for Supervisors who have agents handling interactions for all available types including Calls, Emails, Live Chat and the new Messaging channels via Liberty Connect.