The centralised hub for all Liberty Create applications, with the ability to control their respective infrastructure, settings and access all in one place.
Here at the release notes, you will be able to view very-high level information, and what has been newly introduced, changed or removed.
A place where you will be able to learn how to create and maintain Liberty Create applications with ease and efficiency.
Our release notes contain some new and very exciting features and improvements.
Whether you are an agent, a supervisor or an administrator, help has been designed to provide you with a step by step guide to getting the most out of Converse.
An AI-powered automation tool, with the ability to schedule, create and execute jobs remotely. Designed and created to automate processes that are repetitive, and were previously performed by people.
Providing you with an overview of the new features and activities introduced, to help you get the most out of the Liberty RPA platform.
Welcome to the Liberty Spark help and support centre. This help has been designed to provide you with a guide to getting the most out of your Spark processes.
Our omnichannel messaging, webchat and AI-powered chatbot solution that lets you communicate with your customers over their channel of choice.
News about Liberty Create and Liberty Converse development, new developer resources and anything else we believe will be important to the wider Community.
Get help with Liberty Create low-code app development. Share build issues, integration tips, and design queries. Collaborate with peers and Netcall staff to build smarter digital services across your organisation.
Get help with Liberty Converse or Converse CX. Share questions, tips, or deployment advice. Engage with the community and Netcall experts to enhance your contact centre and communication experiences.
Get help with Liberty IDP – intelligent document processing. Talk classification, OCR, and data extraction. Post questions, share suggestions, and troubleshoot issues with the community or Netcall experts.
Get help with Liberty RPA – Robotic Process Automation, ask questions, get advice, and share process automation ideas. Ideal for users building bots and streamlining workflows.
Get help with Liberty Spark for process mapping and improvement. Ask for advice, share tips, and collaborate on optimising business processes with help from the community or Netcall experts.
Get help with Patient Hub – digital patient engagement platform. Share questions, tips, and best practices on appointment management, messaging, and improving NHS patient experiences through self-service tools.
Get help with Citizen and Tenant Hub. Talk updates, future plans and module discussions. Connect with other community members or Netcall experts to build citizen-focused digital services.
For Local Government customers to put forward ideas and collaborate over Liberty Create CH modules and processes.
BackTask ManagerLiberty Create 2024.1AcceleratorThis ready-made task manager is super simple! Created projects are presented conveniently as tiles, with counts of tasks at different statuses.Frosse LimitedVisitorLog 2023Liberty Create 2023.3AcceleratorVisitorLog is a simple App that allows you to register all visitors to your business at a single, or multiple locations. NetcallRegister of Interest 2023Liberty Create 2023.3AcceleratorThis App manages the registration of interests required by all District, Borough, Ward, Parish and Town CouncillorsSouth Hams and West Devon CouncilAcademy Accelerator 2023.Liberty Create 2023.3AcceleratorAcademy Accelerator - a complete eLearning system.NetcallCH Enhanced Complaints ModuleLiberty Create 2021.3AcceleratorCH Enhanced Complaints Module Complaints cases are created in the same way as other CitizenHub services – either from the Service Info page, from the Portal or from an Agent/Organisation/Address page. Once the case initiation form has been completed and submitted, the case will be assigned to the group assigned to the service in the CH Central application. This content is not available to download from AppShare. Please speak to your Account Manager or Engagement Manager to arrange for an installation.NetcallEmi - The Environmental Management System (EMS) platform 2023Liberty Create 2023.3AcceleratorA collaborative platform to implement an environmental management system based on ISO 14001:2015 to improve environmental performance.DI BlueTH CentralTenant Hub 2021.3AcceleratorTH Central is our Housing Framework that brings all of the tenant information together. It includes user interfaces for both employees and for tenants. It is designed to take input from a library of Housing Modules.NetcallTH HostTenant Hub 2021.3AcceleratorTH Host supports the creation and management of TH Framework applications for goods or services. It supports processes used by both employees and tenants. It is designed to host one or more of the TH Modules available from the library of Modules in the AppShare.NetcallBlood Appointment Booking Application 2023Liberty Create 2023.3AcceleratorA digital appointment booking system that manages patient self-booking of appointmentsNetcallGeneral Appointment Booking Application 2023Liberty Create 2023.3AcceleratorA digital appointment booking system that helps organisations manage customers’ self-booking of appointments.NetcallEureka - Bugs and Ideas 2023Liberty Create 2023.3AcceleratorA simple Ideas and Bugs management Accelerator.NetcallConditions API Accelerator 2023Liberty Create 2023.3AcceleratorAllow Liberty Create users to syndicate content from NHS websites.Netcall
This ready-made task manager is super simple! Created projects are presented conveniently as tiles, with counts of tasks at different statuses.
Frosse Limited
VisitorLog is a simple App that allows you to register all visitors to your business at a single, or multiple locations.
Netcall
This App manages the registration of interests required by all District, Borough, Ward, Parish and Town Councillors
South Hams and West Devon Council
Academy Accelerator - a complete eLearning system.
CH Enhanced Complaints Module Complaints cases are created in the same way as other CitizenHub services – either from the Service Info page, from the Portal or from an Agent/Organisation/Address page. Once the case initiation form has been completed and submitted, the case will be assigned to the group assigned to the service in the CH Central application. This content is not available to download from AppShare. Please speak to your Account Manager or Engagement Manager to arrange for an installation.
A collaborative platform to implement an environmental management system based on ISO 14001:2015 to improve environmental performance.
DI Blue
TH Central is our Housing Framework that brings all of the tenant information together. It includes user interfaces for both employees and for tenants. It is designed to take input from a library of Housing Modules.
TH Host supports the creation and management of TH Framework applications for goods or services. It supports processes used by both employees and tenants. It is designed to host one or more of the TH Modules available from the library of Modules in the AppShare.
A digital appointment booking system that manages patient self-booking of appointments
A digital appointment booking system that helps organisations manage customers’ self-booking of appointments.
A simple Ideas and Bugs management Accelerator.
Allow Liberty Create users to syndicate content from NHS websites.